Customer Care

Gtechniq Platinum Crystal Coat & Crystal Serum Customer Care Guide

CUSTOMER CARE GUIDE - GTECHNIQ PLATINUM CRYSTAL COAT & CRYSTAL SERUM PAINT COATINGS

Your car has now been prepared to the Gtechniq Platinum Crystal Coat or Crystal Serum standard by an authorised service professional.

But did you know, with just a little care and effort it’s easy to keep it this way indefinitely?

The coatings applied to your car means that as well as looking great you also get incredibly low maintenance Smart Surfaces. These require much less effort to keep clean.

Ongoing care is simple, easy and rewarding.

This handy guide will help you realise your expectations of the Gtechniq Platinum Crystal Coat &  Crystal Serum system.

Caring for your car and maintaining your Gtechniq coating:

Washing

Products needed: Gtechniq G-Wash shampoo, warm water, 1 microfibre wash mitt, 1 sponge or 2nd wash mitt (for wheels) & a Gtechniq drying towel, either MF2 or MF4.

Avoid washing your car in direct sunlight & always rinse your car thoroughly first.

For best results use the three bucket system, one for wash, one for rinse & one for wheels.

Always begin washing on the upper surfaces (roof, bonnet, boot) and work your way down, rinsing your wash mitt in clean water as you go to release dirt & grit.

Wash the lower sections of the bodywork next with your wash mitt, leaving the wheels until last (using your separate sponge or 2nd wash mitt) as brake dust is highly abrasive.

We recommend using G-Wash shampoo for cleaning your car.

Never apply detergents directly to bodywork or your microfibre wash mitt / sponge.

Never use a real leather chamois for drying, these are too harsh for modern paints and will scratch and marr the surface. Microfiber drying towels are much softer, far more absorbent, and therefore require much less effort.

Don’t scrub or use any force when drying. Simply lay the drying cloth across the surface and pull it towards you.

Problems

Bird droppings & other corrosive deposits.

Always wash off bird droppings, bat droppings, bug impacts and tree sap as soon as possible (within 48 hours), as these can be highly corrosive. Use plenty of clean water to loosen and soften deposits. Avoid scrubbing or scratching.

Swirl marks

The familiar spider web style patterns of micro-scratches that appear over time on a car’s paintwork are almost entirely caused by the scrub action of washing. The harder you scrub, the more often you do it, the more swirl marks you generate.

The 3S coatings on your car eliminate the need for harsh scrubbing. But if you find that you’re losing the battle, they can easily be removed. Speak to your Gtechniq detailing professional or Car Dealership to find the most appropriate product.

Gtechniq W2 or W5 are great products to remove any tough spots.

Ongoing care

Hydrophobic (water repelling) surfaces can wear down over time due to the environment. The protective layer will still be there but the beading may be reduced. To extend or re-activate the beading nature of your Gtechniq Platinum Crystal Coat & Crystal Serum paint coating, simply spray Gtechniq C2v3 onto the paint surface and wipe off the residue with a microfibre cloth. Gtechniq C2v3 will extend the hydrophobic nature of your Platinum Crystal Coat or Crystal Serum Paint Protection indefinitely. We recommend you use the Gtechniq C2v3 every four to six months to maintain optimum sealant efficiency.

CUSTOMER CARE GUIDE - GTECHNIQ PLATINUM LEATHER/VINYL/FABRIC SEALANTS

  • Always wipe down with a damp uncoloured cloth
  • We recommend Gtechniq I2 Tri-Clean for any stubborn stains
  • Never Rub – Always blot
  • Spillages and spots must be dealt with immediately, blot up liquids using paper towels or absorbent material
  • If stain has dried, use Gtechniq I2 Tri-Clean as per directions
  • Regular cleaning of the Leather & Vinyl is essential to assist in keeping it stain free
  • Gtechniq I2 Tri-Clean is available from the car dealer you purchased the product from.
     

How to clean your interior surface

Routine cleaning should include vacuuming with a soft brush head. This should be the first step to interior cleaning unless one has a reason to bypass it.

The second step involves a clean towel and a bowl of lukewarm water mixed with an appropriate cleaner. We recommend either I2 Tri-Clean or W2 Universal Cleaner as a safe cleaner, One will also need a separate bucket of water without soap.

The process works like this: dip the towel into the W2 soapy water, wring it out until it is moist but not dripping wet, and then clean the surface. Dip the dirty rag into the clean water and wring it out. Repeat the dip and wring process as many times as necessary to ensure that the towel is clean. It may be necessary to refill the water-only bucket more than once to ensure that the towel can be kept clean. Once the towel is clean, commence the procedure again with the next area.

For leather, vinyl and fabric we recommend a 10:1 solution of water and W2 Universal Concentrate Cleaner. Carpet we recommend 7:1 solution of water to W2 Universal Concentrate Cleaner.

The I2 Tri-Clean is used as per directions on the bottle.

CUSTOMER CARE GUIDE - GENERAL GTECHNIQ PLATINUM PRODUCTS

Gtechniq Platinum Smart Surface Science products were developed with the time poor person in mind. Everyone wants to have a beautiful looking car but nobody has the time to maintain their asset appropriately. Having chosen a Gtechniq system, you now have easy maintenance surfaces that will take less effort to stay that way indefinitely....

W2 Universal Cleaner – The best spot remover you’ll ever try:

I2 Tri-Clean is an all-surface interior product that cleans and kills 99.9% of  bacteria.

W2 can remove stains from paint, fabric and leather upholstery to name a few.

C2v3 Liquid Crystal Surface enhancer – Revitalises the beading effect of Platinum Crystal Coat & Crystal Serum Paint Coatings:

Based on pure monomolecular silicium (SI14), C2v3 is a non-yellowing, high gloss, dirt repelling coating that cross-links with all surfaces of your car including bodywork, glass and trim enhancing the hydrophobic nature of your Platinum Crystal Coat & Crystal Serum paint coatings for as much as 6 months with an exceptionally easy non-smearing application.

G-Wash Shampoo:

We guarantee that Gtechniq G-Wash shampoo will make you completely reassess what a cleaning product is capable of. Typical dilution rates are obsolete when comparing them with Gtechniq G-Wash. Using innovative techniques, Gechniq G-Wash has created a product that produces rich, stable foam at an unbelievable dilution rate of 400:1. Its biodegradable formula safely and effectively lifts dirt and grime off all surfaces.

MF1 Microfibre Cloth:

Microfibre cloths are a detailing commodity.  Our microfibers are made from super soft microfibre cloth and will not introduce any scratches or marring to even the softest of paint finishes and work with any of our coatings and polishes.

MF2 Microfibre Drying Towel:

The Gtechniq Drying Towel is the easiest way to avoid the single most common cause of paint swirl marks: natural leather chamois. Bound with a soft satin edge these microfibre towels absorb 7 times their own weight in water and can easily dry a large car without ringing out.